All bookings are confirmed after receiving full payment or a deposit via bank transfer, credit card, or other approved methods. Accurate booking details and contact information are required to confirm your reservation.
If we cancel due to weather, technical issues, or force majeure, you will receive a full refund or an offer to reschedule. If an owner cancels for other reasons, you will be provided an immediate full refund.
Guest numbers must not exceed the yacht's stated capacity. If you arrive with excess guests, we may refuse boarding or cancel the trip without refund. Children count toward capacity limits.
Respectful behavior is required on board. Alcohol is permitted for adults; illegal substances are prohibited. Smoking is allowed only in designated areas. Misconduct may result in trip termination without refund.
Guests must follow the captain's instructions and all safety rules. Life jackets will be provided as required. Guests are responsible for their personal belongings and for any damage to yacht equipment caused during the charter.
Charters may be rescheduled for safety due to bad weather. Promotional codes are valid at booking only and cannot be combined. Refunds are processed via the original payment method.
This policy is governed by the laws of the United Arab Emirates. We reserve the right to update these terms; changes will be posted on our website. For questions, please contact support@takeoffyachts.com.